Privacy, Terms & Legal

Privacy Policy

Effective Date: May 13, 2025

At Bouncy Castle Los Angeles (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our website https://bouncycastlelosangeles.com.

Information We Collect

• Contact Information: When you fill out a form or book an item, we may collect your name, phone number, email, and address.

• Usage Data: We use tools like Google Analytics to understand how visitors interact with our website.

• Cookies: Our site uses cookies to improve user experience and functionality.

How We Use Your Information

• To process bookings or respond to inquiries.

• To improve our website and service offerings.

• To send occasional promotions or service updates (you can opt out anytime).

How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access. However, no online transmission is 100% secure.

Third-Party Sharing

We do not sell or rent your personal information. We may share it only with trusted vendors (like payment processors or delivery services) as needed to complete your order.

Your Rights

You may request to access, correct, or delete your personal data by contacting us at:
📧 [email protected]

📄 Terms of Service

Last Updated: [Insert Date]

By using https://bouncycastlelosangeles.com, you agree to these Terms of Service. Please read them carefully.

1. Use of Website

You may use our website to browse our offerings, request quotes, or make bookings. You agree not to use the site for illegal or harmful purposes.

2. Booking & Payment

All rentals are subject to availability. Prices are subject to change until a deposit is made. Full payment is required before delivery unless otherwise agreed.

3. Cancellations & Refunds

Cancellations made [X] days before the event are eligible for a refund, minus a [X]% processing fee. No refunds for same-day cancellations or weather-related issues unless otherwise specified in the rental agreement.

4. Liability

Bouncy Castle Los Angeles is not liable for injuries or damages resulting from misuse of equipment. It is the customer’s responsibility to ensure proper supervision and adherence to safety rules during use.

5. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website constitutes your acceptance of any changes.